HOONOOH is committed to providing you with a better product experience and reliable after-sales support. All HOONOOH products come with a 12-month warranty from the date of purchase.

By completing your free HOONOOH product registration within 30 days of purchase, you will receive an additional 6-month warranty extension, giving you a total of 18 months of warranty coverage.

The warranty covers manufacturing defects and quality-related issues that occur during normal use, including functional failures caused by defects in materials or workmanship.

The warranty does not cover:

• Damage caused by improper use, accidents, or misuse
• Damage caused by unauthorized repairs or modifications
• Water damage, fire damage, or other external causes
• Lost or stolen products

No.

Product registration is not required to receive standard warranty service. However, registering your product within 30 days of purchase allows you to receive an additional 6-month warranty extension and helps us provide faster customer support.

To register your product, simply complete the registration form on our website and provide your product information, order details, and proof of purchase.

If you experience any issues with your HOONOOH product, please contact our customer support team and provide:

• Order number or proof of purchase
• Product model
• Description of the issue
• Photos or videos of the problem (if applicable)

Our support team will review your request and provide the appropriate solution.

Contact Us: Support@hoonoohlabs.com

Warranty processing time may vary depending on the issue and required solution. Our customer support team will keep you updated throughout the process.

Warranty coverage is generally linked to the original purchaser and purchase information. Please contact our customer support team if you have questions about warranty transfer.

Contact Us: support@hoonoolabs.com